Speck customer service. Frequently Asked Questions 2022-12-29

Speck customer service Rating: 7,2/10 1329 reviews

Speck is a company that produces protective cases and covers for various electronic devices, including smartphones, tablets, and laptops. As with any business, customer service is a critical aspect of ensuring customer satisfaction and loyalty. In this essay, we will discuss the importance of good customer service in the context of Speck and how the company strives to provide excellent service to its customers.

First and foremost, good customer service is important for any business because it helps to create a positive experience for customers. When customers have a positive experience with a company, they are more likely to return and recommend the company to others. This is especially important for a company like Speck, whose products are designed to protect and enhance the functionality of electronic devices. Customers who are happy with their purchase are more likely to continue using Speck products in the future and recommend them to others.

To ensure that its customers receive the best possible service, Speck has implemented a number of strategies. One of these is a commitment to providing high-quality products that meet the needs and expectations of its customers. This includes using durable materials and offering a wide range of styles and designs to choose from. In addition, Speck offers a limited lifetime warranty on its products, which gives customers peace of mind and reassurance that they are getting a high-quality product that will last.

Another key aspect of Speck's customer service is its commitment to making it easy for customers to get help when they need it. The company has a comprehensive website that provides information about its products and how to use them, as well as a frequently asked questions (FAQ) section that addresses common concerns and issues. In addition, Speck has a customer service team that is available to answer questions and provide assistance to customers via phone, email, or live chat. This team is trained to be helpful, friendly, and knowledgeable, so customers can feel confident that they are getting the help they need.

Finally, Speck is committed to providing excellent customer service because it understands that its success depends on the satisfaction of its customers. The company values feedback and actively seeks out opportunities to improve its products and services. For example, Speck may gather customer feedback through surveys or reviews and use this information to make changes or improvements to its products or processes. This shows that the company is dedicated to meeting the needs and expectations of its customers and is willing to go the extra mile to ensure that they are satisfied.

In conclusion, Speck recognizes the importance of good customer service and takes a number of steps to ensure that its customers receive the best possible experience. From providing high-quality products to offering helpful and responsive customer support, Speck is dedicated to meeting the needs and expectations of its customers. This commitment to excellent customer service helps to build trust and loyalty, which are crucial for the long-term success of any business.

How do I return my product for a refund? : Speck

speck customer service

The case also had horribly sharp edges that could slice skin. If you find that you have purchased a counterfeit Speck case, please submit your query to the link above so that we can prevent the future production of these cases. This limited warranty is non-transferable and covers only the original end-user purchaser. Couple days after that, I have new case in hand. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Warranty Disclaimers Except as expressly set forth above in the applicable limited warranty, Speck disclaims all other express or implied warranties to the extent permitted by law and specifically disclaims and excludes all implied warranties, including, without limitation, the implied warranties of non-infringement of third party rights, merchantability and fitness for a particular purpose. Modifying your order after it has been placed Orders cannot be modified once they have been submitted.

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How To Register Your Speck Case

speck customer service

Don't miss out our on seasonal. The warranty provided herein is limited to the value of the Product. There are numerous cases available, but Otterbox cases are the best in terms of providing complete device protection. It tested a drop of 8 feet. Is clear cases actually protective and why? When designing the most clear protective case ever, we used state-of-the-art materials to keep your case clear for longer while also providing more protection and durability. Hello Matt, Thank you for contacting Speck Products. Please contact Speck directly before you make your purchase if you are uncertain if you are purchasing from an authorized retailer.

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Schedule Chevy and Buick Automotive Services

speck customer service

Counterfeit cases will not be returned or replaced and consumers should seek restitution from their original place of purchase. We recommend that you ship your returned products to Speck via a trackable shipment method. I won't be shopping here again. Once you receive the return label, the Speck must be shipped within 3 business days with all accessories, manuals, etc. If you are an international customer, you must return the item with a prepaid return label that came with the order. Follow the process outlined Speck is not liable for products that are damaged or lost in transit to Speck. When used in conjunction with normal operations, Speck Cases provides a lifetime warranty against defects in materials and workmanship.


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Frequently Asked Questions

speck customer service

If you drop them hard enough, from high enough, or onto a sharp or protruding element, your device may still be damaged. This time period includes the transit time for us to receive the faulty Speck from the shipper 5 to 10 business days , the time it takes us to process your return once we receive it 1 to 3 business days , and the transit time for you to receive your replacement Speck 5 to 10 business days. An original or copy of a sales receipt from the original Speck authorized retailer is required for warranty service. Emailed them about it with pictures and it took over four days and three different emails before they finally responded. Warranty sent out wrong case.

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I need to speak to someone, how do I reach you? : Speck

speck customer service

This Samsung Android and iPhone case also provides an air embolism kickstand, as well as screen protection. I sent an email inquiring about my product that states 2-5 day shipping. The refund will be made to the original credit card used for the purchase. This Samsung Android and iPhone case also includes an air embolism kickstand, as well as a The Presidio2 line of cases employs a new Cloud Armor technology in which individual air capsules are located along the perimeter of the case. Upon receipt of that email, please allow an additional 8-10 days before the funds are posted back to the credit card used for the purchase. Btw, I still am waiting for that email. Please accept the following coupon for 10% off your next purchase on the Speck Products website.

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Speck Products Reviews

speck customer service

To create a Repair Request, please call Speck customer service at Incidental and consequential damages are expressly disclaimed. Speck Phone Case Warranty Most Speck phone cases come with a one-year warranty that covers defects in materials and workmanship. Speck has tested a number of its cases and determined that the identified cases meet or exceed certain standards often used by the military to determine effectiveness of protection. But the refund has been slow in coming. To begin a warranty claim, write your full name and the current date on a piece of paper and place your case near it.


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Wine Store, Liquor Store

speck customer service

Please keep a record of the tracking number for future reference. Ordered a case from Speck and it was cracked in the package. But the refund has been slow in coming. Speck Cases A Who Manufactures Speck Cases? The best way for you to find out when we have cases coming out for new devices is by signing up for Speck emails. Customers must have an original or copy of a Speck Authorized sales receipt in order to make a How Do I Exchange My Speck Phone Case? Cases break within a year. Learn more We would suggest using a damp eyeglass quality cleaning cloth first. When we receive your return with proof of purchase, we will process your credit or exchange and send you a confirmation email.


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Warranty Information

speck customer service

How To Return Your Purchase Customers in Canada should use the prepaid label that comes with their order to return the product. This limited warranty does not cover products purchased from unauthorized retailers including, without limitation, online 3rd party sellers who sell on auction sites. This warranty is intended to give you specific legal rights. They peaked in the late 2000s and early 2010s, as their designs for the iPhone 3Gs and iPad 2 won numerous awards. Warranties are only available for Speck Products sold by authorized sellers. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Please contact customer service if you have any questions or concerns about your case.

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Speck: Support: Contact Us

speck customer service

I usually get a tracking number sent to me so considering that I have purchased several cases and I stated such that so could I have one? Regards, April I have had 3 Speck Candyshell replacements and each time the customer service was decent. They reply back asking for a receipt. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. I sent a complaint online. How to make a warranty claim Warranty claims must be made directly to Speck. The one I received made the buttons on my decide impossible to use, so I contacted customer service. For complete device protection, the Otterbox is one of the best cases on the market.

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